May 14, 2015

The Top Five Questions You Must Ask Before Starting Any CRM Project

You have decided to implement a new CRM solution. You know there are some major potential benefits and some possible pitfalls. Your most important ally in achieving those benefits and avoiding those pitfalls is great user adoption of the platform. You own that. Now is a good time to consider… Read More

April 7, 2015

Top Four Takeaways of Convergence 2015

Recently, Microsoft held its annual Convergence conference which brings together thousands of business professionals and the Microsoft Partner community. The RBA contingent, most of whom have attended Convergence for years, noticed a new energy at this year’s event. The power and momentum of the true “convergence” taking place between business… Read More

March 25, 2015

7 Best Practices for Employee Engagement Technology Plans

For HR and IT professionals, it’s important to stay on top of the latest in technology developments that foster employee retention and engagement, which was the very topic of our recent “Leveraging Technology to Boost Employee Engagement” webinar. Our webinar featured Boy Scouts of America’s Marianne Elden and Forrester analyst TJ Keitt.… Read More