Microsoft provides an abundance of information on Dynamics CRM across multiple sites.   I appreciate the diversity of topics and perspectives as well as the various formats used to present the information.  However, effectively searching a specific topic can be frustrating and time consuming.

The CRM Dynamics Team published a reference guide which is designed to help you navigate the websites and in-product help and to understand when to use each of the available resources.    I found the guide to be extraordinarily helpful; it includes links websites, blogs, and Dynamics CRM on social media.

Download the guide today:  Finding Help When You Need It:  A Guide to Online Resources

For more information on leveraging your business relationships, visit our CRM page.

Sources:  CRM Documentation Strategy

This posting is provided “AS IS” with no warranties, and confers no rights.

Author

Wanda Carlon

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