Microsoft has been fast and furious with many recent updates in capabilities to Microsoft Flow. Shared mailboxes, Azure AD connector, parallel branching, and support for a slew of new services. Recently I was involved in an internal project where we leveraged one of the ever-growing number of Connectors in Microsoft… Read More
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When deploying or upgrading a relationship management system, success of the project often hinges on people actually using the system. In fact, according to the February 2016 Forrester report, CRM Success Hinges On Effective Change Management, 46% of those surveyed Agree or Strongly Agree that user adoption struggles were encountered during… Read More
One of the key responsibilities for any IT department is making sure computer systems are running at peak performance. It means that every server is updated with the latest security patches and OS upgrades as they’re released from each vendor. In environments that run operating systems from multiple vendors, this… Read More
It’s no longer good enough for a company to simply have a website. In fact, by 2017, the internet will play a role in 60% of all U.S. retail sales, either as direct e-commerce transactions or as part of a shopper’s research, according to a report by Forrester Research Inc.… Read More
Big data has permeated every aspect of our digital lives. As consumers, we don’t really recognize big data in practice, but we certainly notice the benefits—the convenience of things like real-time traffic, weather, and navigation applications, all the way to the aggregation and reporting of real estate listings and median… Read More