April 19, 2017

Modernize Internal Communications with the Right Tools – Tips from the Experts

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Over the past few years, workplaces have slowly transitioned from physical office spaces to much more flexible ‘digital workplaces,’ where employees are connected by modern collaboration tools instead of just shared work environments. According to a 2015 global workplace study* of companies that adopt digital tools: -67 percent saw increased… Read More


March 29, 2017

Drive Higher User Adoption with Learning Paths in Dynamics 365

Drive-Higher-User-Adoption-with-Learning-Paths-in-Dynamics-365

When deploying or upgrading a relationship management system, success of the project often hinges on people actually using the system. In fact, according to the February 2016 Forrester report, CRM Success Hinges On Effective Change Management, 46% of those surveyed Agree or Strongly Agree that user adoption struggles were encountered during… Read More


December 9, 2016

Three Unexpected Ways You Can Outperform Your Competition with CRM

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Companies cannot exist without their customers. It’s a business reality. Gone are the days of customers vying for your attention; customers have more intelligent buying power than ever. Rapid advances in technology and data – from the Internet of Things (IoT) to machine learning – are drastically changing the way… Read More


November 16, 2016

The Power of CRM for Business Marketers

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The following is a summary of an article I wrote for the Business Marketing Association of Minnesota’s blog titled, “How to Boost Customer-Centric Marketing Through CRM” As a business in a digital world, it’s important to remember that customers now hold all of the buying power. So how do we make… Read More


October 11, 2016

Focus on Your Applications, Not Your Servers

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One of the key responsibilities for any IT department is making sure computer systems are running at peak performance. It means that every server is updated with the latest security patches and OS upgrades as they’re released from each vendor. In environments that run operating systems from multiple vendors, this… Read More