November 16, 2016

The Power of CRM for Business Marketers


The following is a summary of an article I wrote for the Business Marketing Association of Minnesota’s blog titled, “How to Boost Customer-Centric Marketing Through CRM” As a business in a digital world, it’s important to remember that customers now hold all of the buying power. So how do we make… Read More

June 30, 2016

[Tutorial] Addressing Issues with Deleting an Entity in CRM

[Tutorial] Addressing Issues with Deleting an Entity in CRM-01

Are you having difficulties deleting an entity in CRM?  The error message you are getting is basic and non-descriptive. This post will discuss a couple of possible culprits and the potential solutions. Is there a calculated field attribute on a form within the entity you are trying to delete? Is… Read More

April 27, 2016

CRM – A Marketer’s Tool for the Evolving Business

CRM_A Marketers Tool for the Evolving Business-01

If one thing remains true in business, it’s that customers grow and change and your strategy to deliver experiences to them must also evolve. So, to meet tomorrow’s consumer needs, how do you provide the personalized experiences they will be seeking? The answer lies in a customer relationship management (CRM)… Read More

February 10, 2016

What’s New in Dynamics CRM


The pace of change in the Dynamics CRM platform and associated products has raced forward over the past year or two. It’s likely to continue picking up steam. Knowing what’s currently out, what’s in preview, and what’s planned for release in the future is challenging at best! In the recent… Read More