Microsoft provides an abundance of information on Dynamics CRM across multiple sites. I appreciate the diversity of topics and perspectives as well as the various formats used to present the information. However, effectively searching a specific topic can be frustrating and time consuming.
The CRM Dynamics Team published a reference guide which is designed to help you navigate the websites and in-product help and to understand when to use each of the available resources. I found the guide to be extraordinarily helpful; it includes links websites, blogs, and Dynamics CRM on social media.
Download the guide today: Finding Help When You Need It: A Guide to Online Resources
For more information on leveraging your business relationships, visit our CRM page.
Sources: CRM Documentation Strategy
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