August 30, 2017
Let me start by saying I have high expectations around what “good” looks like when I’m buying something. When I buy a product or subscribe to a service, I expect a good customer experience. When I am considering a purchase, I want answers to my questions. When I want support,… Read More
September 22, 2016
It’s no longer good enough for a company to simply have a website. In fact, by 2017, the internet will play a role in 60% of all U.S. retail sales, either as direct e-commerce transactions or as part of a shopper’s research, according to a report by Forrester Research Inc.… Read More
May 5, 2016
The Internet is an exponential environment. With more technology choices, development strategies, and varied products available than ever before, businesses continue to seek out ways to differentiate themselves. It’s been estimated that 90% of the world’s data has been generated in the past two years and that information doubles every… Read More
April 27, 2016
If one thing remains true in business, it’s that customers grow and change and your strategy to deliver experiences to them must also evolve. So, to meet tomorrow’s consumer needs, how do you provide the personalized experiences they will be seeking? The answer lies in a customer relationship management (CRM)… Read More
November 2, 2015
On April 12, 2016 Microsoft will end extended support for SQL Server 2005. This means no more bug fixes, no patches and no support. On April 13, CIO’s everywhere will come to their DBA’s desk, eyes bulging in panic, when they realize this lack of support puts them out of… Read More
